The panel was full. Green and red were lighting up; the decision was not changing. Each unit was defending its own metric; there was no shared question.
Indicator work is not decorating a dashboard. It is sorting which number will change a decision this month.
More than forty metrics were being tracked. The meeting was spent reading numbers. The action line stayed empty.
What remained on the table
- A simple KPI set
- A decide / monitor split
- A monthly rhythm
- An action line
Next step
Is there a decision on the table?
Let’s read it together. In a short conversation with your management team, we name what needs to become clear.