The new season is here — Autumn / Winter ’26

NELLORA

Terms

Terms.

Order, return, account. Short text, a clear rule.

Updated · September 2026

House

NELLORA Atelier.

A clothing house in Istanbul. The site is for the edit and the order.

A number arrives with confirmation; the record lives on the account page.

Order

Stock is visible.

A piece in the edit is in stock. An order number arrives on confirmation.

A note goes to your email. Account or Order Tracking is enough to follow it.

Payment

Card or at the door.

Cards use 3D Secure. Number, expiry and CVC are not written on the order. Cash or card at the door.

A single charge, no instalment. Free standard shipping over ₺2,500. Below that, ₺149. Express ₺249.

Delivery

The address, once.

Stock leaves in 2–4 working days. Express is next day in selected cities.

The address is written on the profile or at checkout.

Returns

14 days.

After delivery. The label must stay on. The piece must be unworn.

siparis@nellora.com — a shipping code returns the same day.

Account

An email is enough.

Membership is by email. The password keeps the account. Guest orders are valid too.

Account rules walk with the Privacy text.

Responsibility

Sale.

Images are editorial. Price and stock are the record at the moment of order.

Delivery and return rules still hold after confirmation.